Bob HeinemanCareerLet's talk

Security platforms · Cloud automation · Developer tooling

Bob Heineman.

I make complex cloud systems easier to own, change, and operate.

View selected impact View resume
15+ years engineeringSecurity platforms · Developer toolingAWS · GCP
01 / Selected impact

Cloud security and platform engineering measured by what changed.

I work where software, infrastructure, data, security, and accountable ownership meet. The goal is practical leverage: safer releases, less manual work, clearer decisions, and systems teams can extend.

$800Kvendor fees avoided over four years
$560K/yrestimated engineering capacity recovered
$48K/yrobservability spend reduced
Millionsof requests per second supported at Amazon scale
01

Full-stack product · Privacy · Regulated operations

Replaced a costly survey vendor with a system employees could trust.

At Rush Street Gaming, built a multi-tenant survey platform for four casino properties, detailed reporting aligned to organizational structure, and property-level printing software for anonymous one-time access codes. The system was delivered in approximately two weeks and supported repeated annual survey cycles.

BeforeFour properties each paid approximately $50K annually for an external survey service.AfterAn in-house platform preserved useful reporting without assigning employee identities.
  • Full stack
  • Multi-tenant
  • Privacy design
  • Reporting
  • Workflow design
Read the Rush Street case study
Vendor cost avoided$800K / 4 years$200K annually across four casino properties.
02

Developer platform · Regulated healthcare

Recovered engineering time around critical healthcare APIs.

At physIQ, paired scalable Python API work with containerized development, stronger testing, and cloud monitoring in an FDA-regulated environment. Replacing heavyweight local environments with Kubernetes-based workflows returned 26.5 engineering hours each day across a 35-person team.

BeforeSlow local environments consumed about 45 minutes per developer each day.AfterA consistent platform made regulated changes faster, testable, and observable.
  • Python
  • GCP
  • Kubernetes
  • API design
  • Testing
Read the physIQ case study
Estimated capacity recovered$560K / yearApproximately 3.5 full-time engineering equivalents.
03

Distributed systems · Production modernization

Made e-receipt infrastructure safer to change and easier to operate.

At Fetch, decoupled tightly connected components, introduced controlled rollout and rollback, improved release traceability, and built self-service configuration and lifecycle automation. I also led an observability migration that reduced recurring platform spend.

BeforeCoupled releases, difficult rollback, and engineer-dependent routine operations.AfterIndependent delivery, gradual rollouts, clearer production evidence, and self-service workflows.
  • Distributed systems
  • AWS
  • CI/CD
  • Observability
  • Self-service
Read the Fetch case study
Recurring cost reduced$48K / yearAlongside safer deployment and lower day-to-day operating overhead.
02 / Approach

How I design dependable operational systems.

The useful solution often crosses code, infrastructure, data, delivery, and the human workflow around them. I make those boundaries visible, turn policy into reusable paths, and give operators enough evidence to act safely.

A

Connect the context

Link technical signals to services, environments, risk, and accountable owners.

B

Encode the good path

Express policy through reusable modules, workflows, and sensible defaults.

C

Build for operators

Design for traceability, safe failure, observability, documentation, and ownership.

D

Improve from evidence

Use outcomes to refine controls, tooling, priorities, and the next release.

03 / Experience

A software engineer’s path into security platforms.

Fifteen-plus years across consumer systems, gaming, healthcare, advertising technology, and enterprise cloud security.

Explore the complete career path
  1. Security platformsWonder / Grubhub

    Building service identity, ownership, governance, reporting, and remediation workflows across a multi-brand, multi-cloud engineering estate.

  2. Distributed and developer systemsFetch · physIQ

    Modernized production delivery, observability, APIs, and local-development platforms across advertising technology and regulated digital health.

  3. Regulated platforms and consultingRush Street Gaming · Olcott Plastics

    Built cloud, data, full-stack, security, and delivery systems—including a privacy-preserving survey platform that avoided $800K in vendor fees.

  4. Global-scale engineering foundationAmazon Prime · Healthcare · Sogeti · Abbott

    Progressed from infrastructure automation and enterprise delivery to regulated production workflows and customer systems operating at global scale.

    Explore Detailed development years ↗
04 / Beyond software

The engineering instinct follows me into the workshop.

I’m also a father and hands-on maker. Mechanical rebuilds, 3D-printed electronics, and automated growing systems give me a different medium for the same work: finding constraints, testing evidence, and making the next revision better.

Explore the projects and process
Removed B5 S4 engine and transmission together on the workshop floorMachinesDiagnosis and rebuilding complex mechanical systemsCustom 3D printed electronics controller under constructionFabrication3D printing, electronics, and useful custom partsMature vegetables growing in a home-built hydroponic systemGrowing systemsAutomation with an edible output

Security · Platforms · Developer tooling

Let’s make complex engineering work easier to operate.

I’m interested in staff and lead roles where cloud security automation, developer tools, platform engineering, and dependable infrastructure meet.

Start a conversation View resume